Mercari Review 2022: After 18 Months Using the App

by John-Paul Cody

When I first used Mercari about 2 years ago, I was surprised by the experience. 

This app quickly made a name for itself among other major marketplaces.

Why? 

Because Mercari is committed to creating the easiest to use online marketplace out there, and who doesn’t want that. 

Here’s my Mercari review after using the app for 18 months, and selling lots of items on the platform.

What is Mercari?

Mercari is a simple to use online marketplace for buying and selling household items either locally or across the country.

You might be thinking to yourself, what makes this platform different from Craigslist, eBay, OfferUp or Facebook Marketplace?

Here are the biggest factors that separate it from other selling platforms. 

  • Simplicity – it’s at the core of the platform, and eliminates some unnecessary steps that other platforms like eBay have 
  • Consistent Improvements – unlike some platforms that haven’t changed much in decades (looking at you Craigslist), Mercari consistently rolls out new and helpful features for users, which keep me coming back to the marketplace
  • Safety – not only does Mercari have a slew of safety features available like ID verification for sellers, but there’s also unique ways to sell locally on Mercari for improved safety. 

Ease of Use

I’ve used just about all of the major selling platforms at this point, and there’s no question selling on Mercari is the easiest to use.

When listing items, you only add the necessary details and a few pictures to post on the marketplace.

mercari-vs-ebay-vs-poshmark

Even the settings menu feels more condensed and intuitive than other platforms – if you’ve used eBay, you know how confusing the settings can be. 

On the buying side, the checkout process is convenient as well, and only takes a few clicks. 

Special Features 

Beyond the marketplace itself, special features set the platform apart from competitors. 

Since I’ve started using Mercari, they continuously improve the app and add new features, which speaks to their commitment to the product. 

Here are some of the coolest features you’ll enjoy with the app: 

Mercari Local 

selling-locally-with-mercari

Automatically schedule an Uber driver to pick up and drop off local sales, so you can skip face to face meetups. 

It’s one of my favorite tips for using Mercari

Smart Pricing & Smart Offers 

Allows you to automatically lower pricing based on demand, but not below the minimum price you set. 

Smart offers allow you to automatically accept offers within a range set during the listing process.

Mercari Authenticate 

mercari-authenticate

Mercari partnered with a 3rd party authenticator service that confirms the authenticity of luxury goods like watches, handbags, and shoes on the platform. 

This adds peace of mind and transparency for those transactions.

There are plenty of other exciting features on the platform, and I’m sure many more to come in the future. 

Audience Size & Behavior 

According to the latest tally, there are roughly 20 million active users on Mercari. 

While platforms like eBay and Poshmark might outpace Mercari on user count, Mercari’s audience is more active and engaged than some other platforms with larger user bases, in my experience. 

Mercari-app-screen

In terms of user behavior, people are generally more polite than Craigslist, but besides that it’s comparable to other online marketplaces. 

Fees 

Mercari charges sellers a fee of about 13% to sell on their platform.

This is pretty reasonable considering you have instant access to millions of shoppers along with other seller benefits.

When setting your listing price, you can also see how much your final payout will be, which is convenient.

As with most platforms, there are ways to reduce Mercari fees too.

Who Should Use Mercari

There are so many marketplaces today, it can be difficult to know who should use Mercari. 

I’d say Mercari is worth it for anyone looking to buy or sell online. 

Beyond that, here are a few situations in which I’d start with Mercari before other online marketplaces: 

  • You want to sell a few things around the house in the easiest way possible 
  • You want to selling things locally, and don’t want to meet face to face with buyers
  • You want to start flipping stuff for profit, but want a platform with an easy learning curve 

Final Verdict 

Overall, I’m very impressed with this selling platform after using it for almost two years. 

It has a better user experience than most online marketplaces today, due to its streamlined selling process, continuously improving suite of features, and growing user base. 

The biggest drawback is the smaller user base compared to other platforms.

While I get a decent number of sales on Mercari, it doesn’t come close to the sales potential from eBay or Amazon, that have hundreds of millions of users. 

So if you plan to be a power seller, I recommend focusing your energy on those platforms initially.

About the Author

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John-Paul Cody has been an avid online seller for years, across platforms including eBay, Mercari, Craigslist, and more. He has a Bachelor's Degree in Economics from UNC Chapel Hill, and works in data analytics and marketing.